Every order through DoorDash or Grubhub costs you up to 30% — and they keep your customer.
Let's change that. We build first-party online ordering on a site you own — for pickup and for shipping your treats nationwide — so you keep the margin and the customer list.
You're paying rent on your own customers.
The delivery apps brought convenience — and quietly took a cut of every order plus the relationship with the people buying from you.
Gone per order
Every marketplace order skims a commission off the top. On thin food margins, that's often the difference between profit and break-even.
Customers you can reach
The app owns the customer's name and email — not you. You can't bring them back, reward them, or tell them about a new flavor.
Yours, the other way
Order direct from your own site and you keep the full ticket and the customer's contact info. That's the whole game.
Your own ordering, wrapped in a beautiful site.
A modern, fast site
Mobile-first and built around one obvious action: order. Your menu, your story, your photos — looking as good as your product tastes.
First-party pickup ordering
Customers order and pay on your site for pickup — no commission, with build-your-own items handled cleanly as options.
Shippable packs
Sell cookie or treat packs to ship nationwide — gifts, care packages, corporate orders — a whole revenue line the apps can't touch.
Keep the apps as backup
We don't kill your delivery apps — they still drive discovery. We just make ordering direct the easy, default choice.
The "Order Direct" build.
Online ordering is a real platform setup — menus, items, payments, pickup times — so it's priced above a basic website. It also pays for itself fast against what the apps take.
Fresh Site
A modern, fast redesign that finally matches your brand — ordering links front and center.
- Multi-page mobile-first site
- Menu, story & photos
- Local SEO & free SSL
Order Direct
Less than a month of app fees — and then it keeps paying you back.
- Modern site
- First-party pickup ordering
- Build-your-own item support
- Ordering care & menu updates
Order + Ship
Pickup ordering plus a full shipping store for gifts and packs.
- Everything in Order Direct
- Nationwide shipping store
- Gift & corporate packs
- Priority care & reporting
Want the exact ROI math for your shop? Book a free call and bring your monthly order numbers.
Diddy Riese
A Westwood institution famous for its custom ice-cream sandwiches — moving its ordering off the marketplaces and onto a system it owns, with the signature build-your-own sandwich front and center. Results to be published here soon.
Book your free call.
Tell us about your shop — and bring your monthly order numbers so we can show you exactly what owning your ordering would save. We reply within one business day.
info@cranesagency.com →Thanks! 🎉
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